Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including name, email address, phone number, company name, shipping address, and payment information. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to process orders, communicate with you about products and services, improve our website and services, send marketing communications (with your consent), prevent fraud and enhance security, and comply with legal obligations. We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with service providers who assist us in operating our business (payment processors, shipping companies, email service providers), business partners with your consent, professional advisors such as lawyers and accountants, and law enforcement or government agencies when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us remember your preferences, understand how you use our website, and improve your experience. You can control cookies through your browser settings, but disabling cookies may limit certain features.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information, opt-out of marketing communications, request data portability, and object to certain processing activities. To exercise these rights, please contact us at privacy@steelcore.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the Last updated date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: privacy@steelcore.com | Phone: +1 (555) 123-4567 | Address: 1234 Industrial Parkway, Steel City, SC 12345, United States