Terms & Conditions
Last updated: January 2025
1. Agreement to Terms
By accessing and using the SteelCore Industries website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Products and Services
We offer steel coil products including hot-rolled, cold-rolled, galvanized, and stainless steel in various specifications. All product descriptions, specifications, and images are provided for informational purposes and may be subject to change. We reserve the right to modify product offerings without prior notice.
3. Pricing and Payment
All prices are quoted in USD and are subject to change without notice. Prices do not include shipping, handling, taxes, or customs duties unless explicitly stated. Payment terms are established at the time of order confirmation. We accept bank transfers, letters of credit, and other payment methods as agreed upon.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason. Order acceptance is confirmed when we send you an order confirmation email. Minimum order quantities may apply to certain products.
5. Delivery and Shipping
Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control. Risk of loss and title pass to the buyer upon delivery to the carrier. Shipping costs are the responsibility of the buyer unless otherwise agreed.
6. Quality and Specifications
All products are manufactured to meet specified standards and come with mill test certificates. Minor variations in specifications within industry-accepted tolerances are not considered defects. We maintain comprehensive quality control procedures to ensure product consistency.
7. Returns and Refunds
Returns are accepted only for defective or damaged products, subject to inspection and verification. Claims must be made within 7 days of delivery. Custom orders and cut-to-size products are non-returnable. Approved returns may be subject to restocking fees.
8. Limitation of Liability
Our liability is limited to the purchase price of the products. We are not liable for indirect, incidental, consequential, or special damages arising from the use or inability to use our products or services. This limitation applies to the fullest extent permitted by law.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of SteelCore Industries and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in our jurisdiction.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
12. Contact Information
For questions about these Terms and Conditions, please contact us at legal@steelcore.com or call +1 (555) 123-4567.