Shipping & Delivery
Reliable worldwide shipping with comprehensive tracking and insurance for your steel coil orders.
Fast Delivery
Standard delivery within 2-4 weeks domestically and 4-8 weeks internationally. Express options available.
Secure Packaging
Professional packaging with protective wrapping, steel strapping, and waterproof covering to prevent damage.
Global Reach
We ship to over 50 countries worldwide with experienced logistics partners and customs support.
Insured Shipments
All shipments are fully insured against damage or loss during transit for your peace of mind.
Shipping Methods
We offer multiple shipping methods to meet your timeline and budget requirements:
- Standard Sea Freight: Most economical option for large orders. Transit time: 4-8 weeks internationally.
- Express Sea Freight: Faster ocean shipping with priority handling. Transit time: 2-4 weeks internationally.
- Air Freight: Fastest option for urgent orders. Transit time: 5-10 days. Available for smaller quantities.
- Ground Transportation: For domestic deliveries within 2-4 weeks depending on distance.
Shipping Costs
Shipping costs are calculated based on order weight, dimensions, destination, and selected shipping method. We provide detailed shipping quotes during the checkout process. For large or custom orders, our sales team will work with you to optimize shipping costs while meeting your delivery requirements.
Packaging Standards
All steel coils are packaged according to international shipping standards:
- Protective wrapping with VCI (Vapor Corrosion Inhibitor) paper to prevent rust
- Heavy-duty steel strapping for secure bundling
- Waterproof plastic covering or tarpaulin
- Wooden pallets or eye-to-sky loading for container shipments
- Clear labeling with product specifications and handling instructions
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your shipment through your account dashboard or directly on the carrier's website. We provide regular updates on your shipment's progress and estimated delivery date.
Customs and Import Duties
For international shipments, customs duties, taxes, and import fees are the responsibility of the buyer unless otherwise agreed. We provide all necessary documentation including commercial invoices, packing lists, and certificates of origin to facilitate customs clearance. Our team can assist with customs documentation and requirements.
Delivery and Inspection
Upon delivery, please inspect the shipment immediately for any visible damage. If damage is detected, note it on the delivery receipt and photograph the damage. Contact us within 7 days of delivery to file a claim. We will work with you and the carrier to resolve any issues promptly.
Delivery Delays
While we strive to meet estimated delivery dates, delays may occur due to weather conditions, customs processing, port congestion, or other circumstances beyond our control. We will notify you promptly of any significant delays and work to minimize their impact on your project timeline.